Jordan 2018

Humanitarian Compendium

Total Requested:
Total Funded:
Percentage Funded:
Introduction and Needs

Since the outbreak of the Syrian conflict in 2011, Syrian refugees have sought protection in Jordan, adding to the high number of refugees already established in the country from previous regional crises. As of 5 December 2017, 655,588 Syrian refugees have been registered by UNHCR in Jordan. During the last months of 2017, perceived improvement of the situation in certain areas inside Syria triggered an increase in the number of spontaneous returns. Nonetheless, an estimated 50,000 Syrians continue to reside in Ruqban in the north-eastern border between Syria and Jordan, with limited access to humanitarian assistance.

As of 2018, IOM is ready to support transportation needs based on the developments of the situation inside Syria. IOM will continue its activities such as transportation for family reunification between the camps, as well as school transportation for Syrian refugee children in Azraq refugee camp. IOM will support the efforts of the Jordanian Ministry of Health (MoH) to reduce the transmission, morbidity and mortality of Tuberculosis (TB) and HIV in the country by: carrying out awareness raising campaigns; undertaking screenings; and providing medications, diagnostic equipment and laboratory consumables. Building on the ongoing collaboration with the Jordanian Counter Trafficking Unit, IOM is planning to increase its provision of training and awareness raising on human trafficking and exploitation among refugees and host communities. In addition, a regional project implemented in Jordan, Lebanon, Syria, Iraq and Turkey will allow the provision of direct assistance to victims of trafficking. IOM will also implement three pilot projects aimed at building the capacity of Syrians and Jordanians to enter the Jordanian labor market. Finally, IOM will continue collaborating with the Jordanian authorities and other UN agencies to deliver humanitarian assistance at the borders as needed.

IOM is an active member of the protection, health, education and livelihoods sector working groups. Furthermore, IOM contributes to Non-Food Items (NFI) and food security sector working groups and will be attending the education working group within Azraq refugee camp to coordinate with partners as part of the school transportation project.

Note: the projects below are part of the inter-agency Regional Refugee and Resilience Plan in Response to the Syria Crisis, 2018-2019.


In 2017:

  • Education: 7,647 Syrian students benefitted from school transportation services on a daily basis to access formal education in Azraq refugee camp.
  • Protection: 1,194 Syrian refugees were transported safely from Raba’a AlSarhan Transit Center to the camps, and a total of 600 Syrian refugees were reunited with their families in camps. Awareness raising on human trafficking was provided to 421 Syrian refugees and members of the host community. IOM trained 443 Jordanian government officials and frontline staff from the UN, INGOs and NGOs on border management and counter-trafficking. IOM enhanced infrastructure at the north-eastern border of Jordan and in Shwa’er Training School in Zarqa for the Jordanian authorities. One research study was conducted on the impact of Syrian refugee returns on host communities in northern governorates in Jordan.
  • Health and Nutrition: 247,820 Syrian refugees and members from the host community were sensitized on Tuberculosis (TB), 7,239 Syrians were screened for TB, of which 73 were diagnosed with TB and started treatment for it. 279 contacts of TB patients were investigated. IOM supported the Jordan MoH with anti-TB medications, TB diagnostics equipment (e.g., Gene Xpert) and laboratory consumables. In collaboration with MoH and local partner organizations, 436 individuals benefited from HIV voluntary counseling and testing.
  • Basic Needs: 29,795 hygiene dignity kits were distributed to Syrians settled at Ruqban at the north-eastern borders of Jordan.
Overall Targeted Beneficiaries: 620,000 Syrian refugees, host communities and migrants
Contact Information: Enrico Ponziani, Chief of Mission,,  @IOM_Jordan
International Staff:  67
National Staff:  437
IOM Offices: Country Office: Amman. Other locations IOM carries out activities: Azraq camp, Za’atari camp, and Raba’a AlSarhan Transit Center.
Regional Refugee & Resilience Plan in Response to the Syria Crisis
Requested 9,360,000 | Received: 3,340,169 | Percentage funded: 36%


  • Provision of School Transportation to access formal education for Syrian Students in Azraq Camp, for the Academic Year 2018-2019
    Amount Requested: USD 1,300,000.00 Amount Received: USD 0.00
    The project facilitates access to education for Syrian students by providing transportation to Syrian refugees inside Azraq refugee camp. This project also provides transportation to Syrian teachers and provides an important cash-for-work opportunity for Syrian refugees in Azraq camp who work as escorts on school buses to address protection related issues.
    Beneficiaries: 9,000 Syrian refugees


  • Enhancing the Capacity of the Jordanian Authorities through Targeted Infrastructure Support at their North-Eastern Border with Syria
    Amount Requested: USD 2,600,000.00 Amount Received: USD 2,000,000.00
    Support the Government of Jordan in enhancing security in border operations with Syria through tailored capacity building activities, improving living conditions of border staff and preparedness for responding to public health emergencies. The project will also improve the working environment at the Jordanian Ministry of Foreign Affairs and Expatriates through upgrading the infrastructure at their consular affairs section. In addition, the project will enhance emergency health care preparedness of the Jordanian border authorities and medically equip the Royal Medical Services.
    Beneficiaries: 200,000 individuals (Direct beneficiaries: Jordanian authorities-Border Guards, Royal Medical Services, and the Ministry of Foreign Affairs and Expatriates). Indirect beneficiaries: Jordanian communities
  • Enhancing the protection mechanism against human trafficking for Syrians and vulnerable Jordanians
    Amount Requested: USD 800,000.00 Amount Received: USD 0.00
    The protection measures to protect Syrians and Jordanians from the crime of human trafficking will be enhanced through the capacity building of front-line staff; direct assistance to victims of trafficking and potential victims of trafficking; and the assessment of the current situation regarding the protection against human trafficking.
    Beneficiaries: 660 Syrian refugees and Jordanians
  • Transportation and reception assistance for Syrian refugees
    Amount Requested: USD 2,000,000.00 Amount Received: USD 0.00
    Transportation of Syrian refugees within Jordan including to and from the camps, registration centers, and other locations within Jordan.
    Beneficiaries: 70,000 Syrian refugees

  Health and Nutrition

  • Enhancing Tuberculosis (TB) and HIV Prevention, Diagnosis and Treatment among Syrian Refugees and Migrants in Jordan
    Amount Requested: USD 1,500,000.00 Amount Received: USD 1,340,169.00
    Support the Jordanian Ministry of Health (MOH) with tuberculosis and HIV awareness campaigns and early detection, diagnosis and treatment among Syrian refugees, migrants and host communities. IOM also supports the MOH with medications, TB and HIV diagnostic equipment and laboratory consumables.
    Beneficiaries: 295,000 Syrian refugees, migrants and host communities

  Basic Needs

  • Emergency NFIs assistance to Syrians at the Northern Borders
    Amount Requested: USD 500,000.00 Amount Received: USD 0.00
    Provide olive pit bricks for fuel and other NFIs for Syrian population at the Northern borders or at any other informal tented settlement.
    Beneficiaries: 45,000 Syrian refugees

  Livelihoods and Social Cohesion

  • Enhance the links between trained Syrians and Jordanians and companies offering job opportunities
    Amount Requested: USD 260,000.00 Amount Received: USD 0.00
    Syrians and Jordanians will be engaged in a vocational training program and then connected with job opportunities through a network of employers created through the project. The project will provide incentives to companies who employ both refugees and vulnerable Jordanians.
    Beneficiaries: 40 Syrian Refugees and Jordanians
  • Support civil society organizations working on livelihoods in locations highly affected by the Syria crisis in Jordan
    Amount Requested: USD 200,000.00 Amount Received: USD 0.00
    This project will focus on supporting two identified local civil society organizations to build their capacity in designing and implementing livelihoods programs. The intervention aims at ensuring the continuity of livelihoods programs in Jordan by reinforcing the skills of the staff and the financial capacity of the NGOs.
    Beneficiaries: 2 Jordanian NGOs and 150 Jordanians
  • Support the government at a municipality level in successfully implementing the Jordan Compact
    Amount Requested: USD 200,000.00 Amount Received: USD 0.00
    The project will focus on supporting a municipality with high unemployment rates due to the impact of the Syria crisis. The capacity of the municipality to implement and monitor livelihoods programs related to the Jordan Compact will be reinforced through the enhancement of the skills of the government and the improvement of facilities and equipment. The final aim is to ensure the continuity of livelihoods programs in Jordan.
    Beneficiaries: 150 Jordanians and 1 municipality