Jordan 2019

Humanitarian Compendium

Total Requested:
Total Funded:
Percentage Funded:
Introduction and Needs

Jordan is the second largest host of refugees per capita worldwide and continues to be one of the countries most affected by the Syria crisis. More than 673,000 Syrian refugees were registered with UNHCR in Jordan as of November 2018, with 81 per cent living outside of camps. The protracted nature of the crisis has strained local services and resources in Jordanian host communities and increased vulnerabilities among refugees, who have long since exhausted their savings and assets. As areas of relative stability emerge across Syria, the prospect of returns is receiving increased attention, yet the situation remains uncertain and imminent return intentions among refugees in Jordan are low. Significant needs and gaps remain for refugees and their host communities in Jordan for the foreseeable future.

In 2019, IOM will continue to support Syrian refugees, Jordanian host communities and the Government of Jordan to promote stronger, more secure and more resilient communities through a combination of humanitarian and resilience interventions. Activities will include provision of critical rental and winterization assistance, transportation for Syrian refugees, livelihoods support, healthcare services, capacity building for border authorities on counter-trafficking, and support for community-based rehabilitation of infrastructure. Beneficiaries will be Syrian refugees and Jordanians in the most affected refugee hosting communities in Jordan, as well as government counterparts at local and national levels. Sectors of intervention will include Shelter and Non-Food Items (NFIs), Health, Community Stabilization and Transition, Humanitarian Border Management and Protection. 

IOM is a member of the United Nations Country Team and actively participates in various sectoral working groups in Jordan, including basic needs, livelihoods, protection, education, health and durable solutions. IOM also works closely with the Government of Jordan to link with national development and resilience priorities, and to strengthen capacities and infrastructure for migration management, migrant protection and local service delivery.

Note: the projects below are part of the inter-agency Regional Refugee and Resilience Plan in Response (3RP) to the Syria Crisis, 2018-2019.

Overall Targeted Beneficiaries: 463,710 individuals.
Contact Information: Enrico Ponziani, Chief of Mission:, Website:, Facebook:, Twitter: @IOM_Jordan
International Staff:  61
National Staff:  306
IOM Offices: Main Office: Amman Other Locations: Azraq camp, Za’atari camp, Raba’a Al Sarhan Transit Center
3RP Regional Refugee and Resilience Plan 2019-2020
Requested 25,235,625 | Received: 746,006 | Percentage funded: 3%


  • Community Revitalization and Resilience Programme (CRRP)
    Amount Requested: USD 1,056,250.00 Amount Received: USD 0.00
    Improve availability of and access to reproductive, maternal, neonatal and child health (RMNCH) services, non-communicable disease (NCD) care, mental health services and primary health care (PHC) for refugees, migrants and vulnerable Jordanians. Activities will include: (i) Direct provision of primary health care services, including essential medications, to urban refugees; (ii) Provision of health education to enable beneficiaries to better manage their own conditions; (iii) Training for staff from the Ministry of Health; (iv) Equipping of health care clinics for screening and monitoring NCD, RMNCH and mental health.
    Beneficiaries: 10,000 Syrian refugees and Jordanians
  • Management of communicable diseases (TB and HIV) through Global Fund Middle East Response (MER) project
    Amount Requested: USD 1,500,000.00 Amount Received: USD 746,006.00
    Reduce the transmission, morbidity and mortality of communicable diseases (TB and HIV) among Syrian refugees and other vulnerable populations. Activities will include: (i) TB and HIV awareness-raising, TB screening, HIV voluntary testing and other activities to accelerate case finding and referrals; (ii) Referrals of TB presumptive cases and individuals at increased risk of HIV to Ministry of Health facilities for further testing, treatment initiation and treatment follow up; (iii) Capacity enhancement of national programmes through provision of TB and HIV medications, commodities, human resources and training for health professionals.
    Beneficiaries: 255,000 Syrian refugees and Jordanians


  • Infrastructure improvement and equipment at the northern borders
    Amount Requested: USD 2,600,000.00 Amount Received: USD 0.00
    Contribute to the preparedness of the Jordanian authorities to address challenges related to a humanitarian crisis. Activities will include upgrading of border infrastructure as needed along the northern borders, furnishing and equipping of border infrastructure, and capacity building of Jordanian authorities in international law and human rights.
    Beneficiaries: 100,000 Syrians and Jordanians
  • Transportation assistance - Jordan
    Amount Requested: USD 4,000,000.00 Amount Received: USD 0.00
    Facilitate transportation for Syrian refugees in Jordan as per their needs, in close coordination with UNHCR and relevant authorities.
    Beneficiaries: 55,000 Syrian refugees

  Livelihoods and Social Cohesion

  • Employability programmes
    Amount Requested: USD 8,078,500.00 Amount Received: USD 0.00
    Improve marketable skills among Syrian refugees and Jordanians, and increase access to formal employment opportunities that meet decent work and protection standards. Tailored vocational, farming and on-the-job training will be provided as part of broader employability programmes that match skilled employees with potential employers. Trainees will receive counselling, business advice and tools required for their area of work.
    Beneficiaries: 3,200 Syrian refugees and Jordanians
  • Entrepreneurship Training and Grants - Jordan
    Amount Requested: USD 2,140,000.00 Amount Received: USD 0.00
    Provide business advisory and in-kind support to promote the creation and expansion of market-driven enterprises by Syrian refugees and Jordanians. Beneficiaries will receive business development support, including training on enterprise planning and basic business management skills. Since access to the labour market is especially difficult for women and youth, these groups will be prioritized for support.
    Beneficiaries: 800 Syrian refugees and Jordanians
  • Quick impact community projects
    Amount Requested: USD 500,000.00 Amount Received: USD 0.00
    Strengthen municipality and governorate systems, processes and staff capacities to improve public service delivery, development planning and implementation, and state-society trust and resilience. Community-led consultations will be conducted to identify developmental challenges and design rapid response interventions. Community Cohesion Grant Programmes (CCGPs) will be established to promote and fund quick-impact community development activities, including rehabilitation of public infrastructure, support to local councils and active engagement of community members through social cohesion events.
    Beneficiaries: 8,000 Syrian refugees and Jordanians

  Basic Needs and Essential Services

  • Basic Needs Support through Targeted Cash Assistance
    Amount Requested: USD 2,795,375.00 Amount Received: USD 0.00
    Provide basic needs support in the form of monthly and seasonal cash grants to assist the most vulnerable Syrian refugees and Jordanians in host communities. This project will support beneficiaries with one-time cash assistance to meet their most urgent needs for the winter season, or to offset costs incurred for up-front winterization investments. It will also provide monthly, multi-purpose cash grants to extremely vulnerable households who are unable to cover monthly expenditure requirements.
    Beneficiaries: 25,900 Syrian refugees and Jordanians


  • Rental assistance - Jordan
    Amount Requested: USD 1,765,500.00 Amount Received: USD 0.00
    Secure the tenure of vulnerable Syrian refugees and Jordanians facing threats of eviction by providing cash for rent and guidance on tenure rights and obligations. This project aims to improve the financial capacity of the most vulnerable Syrian refugees and Jordanians to secure their tenure, mitigating negative coping mechanisms and positively impacting the housing sector. Beneficiaries will also receive guidance on tenure rights and obligations to reduce opportunities for exploitation.
    Beneficiaries: 5,150 Syrian refugees and Jordanians