Jordan 2017

Humanitarian Compendium

Total Requested:
Total Funded:
Percentage Funded:
Introduction and Needs

Since the outbreak of the Syrian conflict in 2011, Syrian refugees continue to seek protection in Jordan. As of January 2017, 655,167 Syrian refugees were registered by UNHCR in Jordan[1]. Although the situation inside Syria remains critical, the admission of Syrians into the country has decreased since the end of 2014, with a total closure of the border in mid-2016. Currently, an estimated 75,000 Syrians are settled informally at the border between Syria and Jordan, in what is known as the berm, with limited access to basic needs and health assistance. Due to security and access constraints, both government and humanitarian agencies have difficulties to reach this population. Approximately 78 per cent of the refugee population[2] reside outside the three established refugee camps Za’atari, Azraq and the Emirates-Jordanian Camp, adding pressure to natural resources income generating activities and basic services.

Following the London conference organized in February 2016, the Jordan Compact was adopted, marking the government-led transition towards resilience. In April 2016, the Jordanian government announced that 200,000 work permits will be granted to Syrian refugees residing in the country, taking into consideration the economic measures that need to be adopted to create jobs for both Jordanians and Syrians. Therefore, new and innovative solutions are needed to address the new context, while addressing the protection risks associated to the inclusion of Syrians in the labor market, such as smuggling, trafficking and exploitation. Simultaneously, absorbing the Syrian labor force into the job market might affect migrant workers of various nationalities.

In 2017, IOM will continue to support humanitarian border management, distribute non-food items and other life-saving items to Syrian people accumulated at the borders, in camps or in urban settlements to complement the assistance delivered by other humanitarian partners. IOM will also continue to provide transportation for family reunification among three main camps as needed, while a school transportation program will address the needs of children commuting to schools inside Azraq camp. Finally, IOM will support the Jordanian Ministry of Health in implementing National and ad hoc vaccination campaigns, and contribute to the inclusion of Syrians in the labor market.

IOM is an active member of the protection, health and livelihoods sectorial working groups. IOM is also part of the United Nations Country Team, the Inter Agency Task Force, the Border Group, the Cross Border Task Force and the United Nations Humanitarian Country team. Furthermore, IOM contributes to non-food item and food security sectorial working groups and will be attending the education working group within Azraq camp in order to coordinate with partners as part of the school transportation project.

Note: the projects below are in line with the Jordan Response Plan (JRP) 2016-2018, and the Regional Refugee and Resilience Plan (3RP) 2017-2018 developed by the Humanitarian Country Team and the Ministry of Planning and International Cooperation (MOPIC), and detailed in the Syria Crisis IOM Appeal 2017. Furthermore, IOM has included additional interventions that are in line with IOM’s Migration Crisis Operational Framework to address migration issues and initiate development-principled programming to establish the foundations for longer-term recovery to complement its humanitarian programmes.

[1] January 2017, UNHRC

[2] January 2017, UNHRC


In 2016:

  • 27,206 Syrian refugees were transported in a safe and humane way from the borders to the camps. IOM was present at the borders and has guaranteed the adequate reception and pre-registration of refugees.
  • 14,600 Syrian children under 15 were vaccinated against polio, and 14,023 against polio upon arrival to Jordan. The Ministry of Health was supported by IOM in various vaccination campaigns targeting the population stranded at the borders and in the vaccination national program in Zaatari camp.
  • 283,200 refugees and members of host communities received awareness raising sessions on tuberculosis, and approximately 2,700 were screened and included in the following-up program. Out of those, 58 tuberculosis cases among Syrian refugees and 69 tuberculosis cases among migrants were detected and provided with treatment in 2016.
  • 352 border guards were trained on Humanitarian Border Management, which helped them in responding and addressing the humanitarian concerns which arose at the border in light of the presence of approximately 75,000 Syrians at the berm.
  • 27 awareness raising sessions on the prevention of human trafficking were organized, benefiting 209 Syrian refugees inside Azraq and Za’atari camps and 1,119 Jordanian students in areas with high refugee affluence.
  • Approximately 75,000 Syrians received multiple forms of assistance and benefited from IOM’s humanitarian operations at the northern-eastern border area (berm), including hot meals, bread and much-needed NFIs.
Overall Targeted Beneficiaries: 712,817 Syrian refugees (637,531) and host communities (75,286), and 300 Jordanian authorities
Contact Information: Mr Enrico Ponziani, Chief of Mission, Ms. Laila Tomeh, Senior Emergency Coordinator, Website:  
International Staff:  65
National Staff:  411
IOM Offices: Country Office: Amman; Sub-Offices: Amman, Azraq and Rwaished
Migration Crisis Operational Frameworks
Requested 6,262,650 | Received: 6,619,476 | Percentage funded: 106%

  The Border Group

  • Building the Jordanian Governmental Capacity in Responding to Emergencies and Managing Migration Flows (2017-2018)
    Amount Requested: USD 5,650,000.00 Amount Received: USD 6,619,476.00
    To improve the Jordanian Government preparedness in responding to cross border migration flows through targeted infrastructural support and capacity building.
    Beneficiaries: 200 officers from various Jordanian Government Authorities
  • Technical Cooperation on Migration Management and Capacity Building (2017-2018)
    Amount Requested: USD 612,650.00 Amount Received: USD 0.00
    To provide direct assistance to vulnerable Syrian refugees, as well as support and further build the capacity of the Jordanian Authorities, especially frontline officers dealing with Syrian refugees, as a means of enhancing border security.
    Beneficiaries: 7,500 Syrian refugees and 100 officers from various Jordanian Government Authorities
Yemen Situation
Requested 400,000 | Received: 0 | Percentage funded: 0%


  • Emergency Immunization Campaigns
    Amount Requested: USD 400,000.00 Amount Received: USD 0.00
    To prevent the spread of transmissible diseases by providing vaccinations against polio and measles as well as other communicable diseases to Syrian children at the north-eastern border.
    Beneficiaries: 25,500 Syrian refugees
Syria Regional Refugee and Resilience Plan
Requested 8,215,000 | Received: 0 | Percentage funded: 0%


  • Provision of School Transportation to Access Education for Syrian Students in Azraq Camp
    Amount Requested: USD 1,300,000.00 Amount Received: USD 0.00
    To reduce the number of families who are reluctant to send their children to school by providing transportation to schools for students enrolled in formal education inside Azraq camp. 
    Beneficiaries: 6,180 Syrian refugees

  Food Security

  • Emergency food assistance to Syrians stranded at the North-Eastern border
    Amount Requested: USD 600,000.00 Amount Received: USD 0.00
    To alleviate the suffering of Syrians at the north-eastern borders by providing loaves of bread as a complement to the food rations distributed by partner agencies. 
    Beneficiaries: 100,000 Syrian refugees


  • Emergency and routine immunization activities in support to the Ministry of Health
    Amount Requested: USD 150,000.00 Amount Received: USD 0.00
    To prevent the spread of transmissible diseases by providing emergency vaccinations against measles and polio to children under 15 and to support the routine immunization activities of the Ministry of Health inside Za'atri camp.
    Beneficiaries: 6,900 Syrian refugees


  • Awareness raising on the risk of human trafficking and training on counter-trafficking skills
    Amount Requested: USD 100,000.00 Amount Received: USD 0.00
    Raise the awareness of refugees and train the staff of NGOs and agencies on the dangers of smuggling and trafficking in persons, the identification of potential victims and the services provided by NGOs and governmental institutions.
    Beneficiaries: 630,031 Syrian refugees and 75,286 host communities
  • Family reunification among camps for Syrian refugee families
    Amount Requested: USD 700,000.00 Amount Received: USD 0.00
    To ensure that members of the same family have the possibility of residing in the same camp by providing transportation, in coordination with the camp management, among Zaatari, Azraq and Jordanian-Emirati camps. 
    Beneficiaries: 800 Syrian refugees
  • Improvement of the infrastructures and equipment at the northern borders
    Amount Requested: USD 1,000,000.00 Amount Received: USD 0.00
    To enhance humanitarian access to Syrians at the north-eastern border by providing infrastructure and other equipment.
    Beneficiaries: 100,000 Syrian refugees
  • Needs assessment for the population residing at the north-eastern border
    Amount Requested: USD 150,000.00 Amount Received: USD 0.00
    To enhance data collection, conduct a needs assessment and conduct monitoring in order to inform humanitarian activities targeting the Syrians at the north-eastern border.
    Beneficiaries: 100,000 Syrian refugees
  • Transportation of Syrian refugees from borders to camps
    Amount Requested: USD 750,000.00 Amount Received: USD 0.00
    To ensure that newly admitted Syrian refugees are received, pre-registered and transported from the borders to the camps in a safe and humane way.
    Beneficiaries: 25,015 Syrian refugees

  Basic Needs

  • Emergency NFIs assistance to Syrian stranded at the north-eastern border
    Amount Requested: USD 3,000,000.00 Amount Received: USD 0.00
    to respond to the urgent needs of Syrian people accumulated at the north-eastern borders by providing much-needed NFIs, including winterization items and heating materials.
    Beneficiaries: 100,000 Syrian refugees

  Livelihoods and Social Cohesion

  • Improve the job readiness of Syrian and Jordanian youth though the provision of soft skills training and legal counselling
    Amount Requested: USD 200,000.00 Amount Received: USD 0.00
    To improve the job readiness of youth in Sahab municipality, both belonging to Syrian and host communities (including Jordanians and migrants) by providing soft skills trainings and legal counselling through 3 months of courses consisting of 2 modules (financial literacy and computer skills). Legal counseling will be available one day a week.
    Beneficiaries: 120 Syrian refugees and 108 Jordanians
  • Promote the development of innovative projects to provide sustainable solutions for housing in areas affected by the Syrian crisis in Syria and Jordan.
    Amount Requested: USD 85,000.00 Amount Received: USD 0.00
    To engage highly educated Syrians and Jordanians in livelihood activities. The projects will engage 20 civil engineers, architects (or similar careers) in a workshop to improve their skills in urban planning and innovative and sustainable solutions for housing. The selected professionals will each have to develop a project (during 4 months) and will present their projects to international donors, agencies, NGOs and authorities (municipalities, ministries).
    Beneficiaries: 14 Syrian refugees and 6 Jordanians
  • Provide trainings on urban gardening skills to Syrian and Jordanian women.
    Amount Requested: USD 180,000.00 Amount Received: USD 0.00
    To engage women in food security and income generating activities. Two groups of 20 women will be engaged in 4 month trainings on urban gardening (1 day a week/4h a day). They will receive the necessary materials for the activity and compensation for transportation and food. This activity will increase cohesion in the community by bringing together Jordanian and Syrian women residing in the same municipality.
    Beneficiaries: 28 Syrian refugees and 12 Jordanians