Zambia 2019

Humanitarian Compendium

Total Requested:
Total Funded:
Percentage Funded:
Introduction and Needs

Zambia maintains an open border policy and offers protection to asylum seekers who flee from other countries. Zambia currently has an encampment policy for hosting refugees, and newly recognised individuals are transferred to one of the three existing settlements, Mayukwayukwa in Western province, Meheba in North Western province and Mantapala in Luapula Province, depending on their area of arrival, ethnicity and possible pre-existing family links in their country of origin. Logistics of these transfers are costly and complicated, given the distances and the poor road network in some border areas.

Asylum seekers from the DRC currently arrive mostly at border crossings in Northern Province (Mpulungu, Nsumbu and Kaputa for the ones from Eastern DRC, i.e. by boat over Lake Tanganyika; Chiengi and Nchelenge from those from Katanga). However, for this contingency plan and the scenario of electoral unrest, new arrivals are predominantly expected from urban centres such as Lubumbashi would enter through Kasumbalesa in Copperbelt Province or another entry point further west in the North Western Province, such as Mwinilunga, Kakoma or Kipushi.

New arrivals are expected to be transferred to Meheba refugee settlement which is located in North-Western Province with an average of a 4-5-hour journey distance by vehicle from any of the border points in the Province. IOM is working with the Commissioner for Refugees (COR) and United Nations High Commissioner for Refugees (UNHCR) to ensure timely and safe transfers from reception centres to transit centres in Meheba settlement. Depending on the season when the contingency plans are to be activated, the Government of the Republic of Zambia (GRZ) may have to mobilise to enhance or repair the road network to allow for access and transportation, especially if the influx happens during the rainy season.

Note: The planned interventions are in accordance with the 2019 DRC Regional Refugee Response Plan.

Overall Targeted Beneficiaries: 32,500 individuals.
Contact Information: Marianne Lane, Chief of Mission:, +260211254055;
International Staff:  4
National Staff:  20
IOM Offices: Main Office: Lusaka
Zambia Comprehensive Refugee Response Plan CRRP 2019-2020
Requested 4,500,000 | Received: 0 | Percentage funded: 0%

  Logistics, Communication and Operations Support

  • Transportation of refugees in a safe, orderly and humane manner
    Amount Requested: USD 4,500,000.00 Amount Received: USD 0.00
    The objective of this programme is to move refugees in a safe, orderly and humane manner. Activities will include: i) Coordinating the receipt of manifest from UNHCR/ GRZ and putting in place arrangements for travel, notifying relevant partners in advance of departure of refugees from various locations within Zambia; ii) Safe boarding of refugees onto transport, including loading of personal effects; iii) Procurement of refreshments to be served to targeted refugees en route to their final destination; iv) Disembarkation and handover of manifest, ensuring safe arrival of refugees at Meheba, Mayukwayukwa and Mantapala Refugee Settlements; v) Conducting pre-departure medical screening by IOM at various departure points within Zambia; vi) Identifying, assisting and referring all refugee cases with significant medical conditions and other vulnerabilities; vii) ensuring that refugees that are proceeding on resettlement are medically screened for travel as per technical instructions of the resettlement country they are proceeding to.
    Beneficiaries: 32,500 refugees